Creative

Luka Lugaric

Project manager

Decarbonization consultant

Data analyst

Luka - personal photo

Value, clarity, consistency.

Management is fundamentally about maximizing value. In this field, a top project manager excels as a versatile expert. This role blends the skills of a requirements engineer with the vision of a strategist.

 

My method focuses on achieving crystal-clear scope definitions. I advocate for concepts that are easy for everyone to understand and maintain the integrity of all processes, whether they are new or established.

 

As a proponent of consistency, I handle the intricate aspects of project management, with an understanding of both the practical and technical aspects of the systems involved.

Your project manager and data-driven consultant

I excel in dual roles as a project manager and consultant, making data-driven decisions. As a project manager, I take decisive actions. As a consultant, I analyze problems and devise solutions. This combination allows me to offer clients comprehensive insights and tailored solutions for success.

 

My expertise spans multiple sectors and industries, where my role went beyond management. I deeply understand and navigate complexities, finding innovative solutions to challenges.

 

For any questions or to discuss further, please feel free to contact me. I’m always eager to engage in conversation.

Experience in projects across industries

Energy

Sustainability / decarbonization

Manufacturing

IT / technology

Government and public policy

Management consulting

Research & development

International Development

Services to clients

Holistic project management

  • Classical and agile project management 
  • Facilitating interfaces for team collaboration 
  • Structuring a PMO for program management 
  • Boosting operational efficiency by refining multi-departmental processes

Decarbonization consulting

  • End-to-end decarbonization advisory, best practices and benchmarks
  • Establishing and managing internal data collection for ESG due dilligence
  • Develop ESG & sustainability report based on international standards: GRI, CSRD, ESRS and others

Requirements engineering

  • Technical expertise in energy, manufacturing, and IT / tech
  • Acting as a product owner to align technical specifications with business goals
  • Hardware and software selection and integration for efficiency and performance.

Data science support

  • Data mining, wrangling and preparation, review of data acquisition systems
  • Data analysis and visualization  using all major data processing tools
  • Business case development leveraging data-driven insights.

What I bring to the table

  • Project initiation and proposal writing (successfully awarded grants from NATO, UNDP, EU Funds)
  • Project management across multiple industries with teams from 3 to 40
  • Project specialist in energy efficiency, renewable energy, financial modeling and big data analysis
  • Reporting to CEOs, Boards of Directors, Heads of deparments
  • Public speaking at universities and events with large audiences
  • Energy: Energy efficiency, storage, and renewable energy projects.
  • Sustainability: Involvement in decarbonization projects
  • Robotics Manufacturing: Managed projects in a robotics company for military and civil protection applications
  • IT / Tech: Demonstrated experience with AI, ML, IoT, and blockchain technologies
  • Travel & Hospitality: Work experience with a major travel and hotel booking platform
  • Finance: Fintech project contributor, specialist for constructing financing models, including investment planning
  • Government & Policy: Multiple roles in Government of Dubai and Government of Croatia
  • Education: Researcher and teaching assistant roles at the University of Zagreb.
  • Non-Governmental Organizations (NGOs): Work experience with the United Nations Development Programme (UNDP) which involved various projects and stakeholder engagements.
  • Infrastructure Management: Experience with district cooling, water management, and digital tech use in infrastructure.
  • Managment Consulting: Roles in policy briefings, stakeholder alignment, and technical consultancy hint towards consulting work in various industries.

Formal:

  • PMP (Project Management professional) since 2014
  • Prince2 Foundation since 2009

Self-development:

  • Data Science for Executives – Columbia University (edX) – 2020
  • Machine Learning with TensorFlow on Google Cloud Platform (Google Cloud Education) – 2020
  • Python For Everybody (Coursera) – 2020
  • University of Cambridge (UK), Master’s Degree, Sustainability Leadership (since 2020)
  • University of Zagreb (Croatia), Diploma Study in Management  (since 2008)
  • University of Zagreb (Croatia), Master’s Degree, Electrical Engineering (since 2007)

Competence

  • Over 17 years of international project management experience across diverse sectors.
  • Leadership in managing teams of varying sizes and diverse stakeholder structures.
  • Proficiency in project management tools like MS Project, JIRA, and others.
  • Certified Project Management Professional (PMP) certification.
  • Policy planning for energy efficiency, energy storage, and renewable energy projects.
  • Managing decarbonization projects and aligning with sustainability initiatives like the European Green Deal.
  • Master’s Degree in Electrical Engineering – Energy Systems and a Master’s Degree in Sustainability Leadership from the University of Cambridge.
  • Data analytics using tools like Metabase, Tableau, and ThinkCell.
  • Technical expertise in electrical engineering software and performing technical, economic feasibility analysis.
  • Design and management of technology and innovation-driven projects, including machine learning-based projects.
  • Budget planning, monitoring, and control in collaboration with Finance Departments.
  • Structuring government investment portfolios, discovering, and implementing savings projects.
  • Ideation of technical partnerships and business-critical projects for operational and financial growth.
  • Experience working across Europe, Middle East, and Southeast Asia on various strategic projects and partnerships.
  • Providing technical consultancy on national energy performance management.
  • Engaging with international entities like the United Nations Development Programme and facilitating stakeholder engagement for grant applications and project development.

Project management portfolio

Decarbonization / sustainability

  • Role: Product owner, project manager
  • Objective: Setup a technical partnership among 3 companies for the development and delivery of an IoT-based decarbonization reporting system.
  • Challenge: Ensuring seamless sensor, software and analytics systems from different technical partners and keep stakeholders engaged throughout the process.
  • Approach: Recognize key drivers of added value – mandatory corporate sustainability reporting requirements and need to de-risk against volatile energy prices. Mobilize technical partners identifying points of data exchange between system, and coordinate integration of system components into a scalable concept for offering to clients.
  • Activities:
    • Initial client consultations to understand the need and objectives.
    • Identification and mobilization of technical partners capable of delivering the required system components.
    • Coordination among technical partners to ensure seamless integration between individual areas of knowledge.
    • Engagement sessions with stakeholders to keep them informed and involved.
    • Troubleshooting issues during initial R&D and integration
  • Results: Successfully developed a PoC-ready, IoT-based decarbonization reporting system through a collaborative technical partnership that brought together IoT sensor network design, data analytics platform and customized sustainability reporting, meeting the client’s objectives and garnering positive feedback from all stakeholders involved.
  • Role: Data analyst, project specialist
  • Objective: Define a green transition readiness methodology for 4 EU Eastern Partnership (EaP) countries, in alignment with strategic themes of the European Green Deal.
  • Challenge: Understanding the complexities of the developing economies of the 4 EaP countries, rescoping the project to focus on key sectors (i.e. energy) first due to limited project resources, and designing a methodology that incorporates best practices and lessons learned from similar green transition planning projects.
  • Approach: Conduct thorough data research. Refocus resources in a customized methodology for country readiness assessment, accounting for tradeoff between economic sector size, individual country challenges and potential impact of green transition.
  • Activities:
    • Detailed data research on unique challenges of the 4 developing countries.
    • Rescoping the project to prioritize key sectors in each country based on their specific needs and challenges.
    • Researching existing green transition methodologies to gather insights and best practices.
    • Applying lessons learned from other green transition efforts to the design of the new methodology.
  • Results: Defined green transition readiness methodology and roadmap to prioritize sectors and project resources effectively.
  • Role: Senior Manager
  • Objective: Direct policy planning and develop a comprehensive demand side management strategy focusing on energy efficiency, energy storage, district cooling, water management, and digital technology use in infrastructure management across multiple utilities of a major city.
  • Challenge: In the public sector resistant to change, align a multitude of stakeholders and their respective roadmaps to create a unified strategy. Coordinate work with external strategy consultants to ensure a cohesive approach.
  • Approach: Engaged with external strategy consultants, support execution of multiple workstreams, mobilize internal and external stakeholders, and maintained regular reporting to the Board of Directors to ensure alignment and progress.
  • Activities:
    • Initial review with strategy consultants to outline methodology approach and objectives
    • Conducting workshops and meetings to align multiple workstreams with stakeholders and their respective roadmaps.
    • Mobilization of internal and external stakeholders to ensure buy-in and active participation.
    • Progress monitoring and reporting to the Board of Directors to ensure transparency and alignment.
    • Development of a comprehensive demand side management strategy, integrating input from various stakeholders.
    • Creation of a calculation methodology for savings to evaluate the impact of the strategy.
  • Results: Clear mid and long-term approach for the development of individual utility sectors on on city level. The strategy, alongside a robust calculation methodology for savings met with positive feedback from stakeholders and was integrated in downstream operational plans and roadmaps of city utilities.
  • Role: Senior Manager
  • Objective: Develop and launch a data-supported policy roadmap fostering a network of over 20 entities for promoting circular economy in Dubai.
  • Challenge: Educate senior management on the concept of circular economy. Determine value added to target stakeholders, secure buy-in, and organize the initial joint coordination meetings.
  • Approach: Developed and presented educational materials to senior management on circular economy, calculate value-added to stakeholders, prioritize stakeholders by size and impact, organize high-impact coordination meetings, leverage media attention to promote the initiative.
  • Activities:
    • Educational sessions to senior management to showcase the concept of a circular economy, gain buy-in
    • Calculating value added to stakeholders using international benchmarks and local data
    • Developing a policy roadmap that outlines the steps and collaborations required to foster a circular economy.
    • Organizing first joint coordination meetings (14 entities involved)
    • Coordinating PR to cover the meetings and gain public support as value add to stakeholders.

Results: Successfully launched a policy roadmap that led to the creation of a network comprising over 20 entities dedicated to promoting a circular economy in a major global city.

  • Role: Project Specialist
  • Objective: Construct a procedural and financial model aimed at restructuring the national incentives for construction of renewable energy sources
  • Challenge: Conducting process analysis, performing profit and loss analysis on a system level, calculating revised incentives, and gaining buy-in from decision-makers in a public sector environment heavily resistant to change.
  • Approach: Visual process analysis and spreadsheet based financial modeling. Inputs gathering from institutions, government, investors and NGO stakeholders. Building a compelling case for the restructuring of national incentives to promote renewable energy for approval of high-level government decision makers.
  • Activities:
    • Process analysis and as-is maping of structure of national incentives for renewable energy.
    • Constructing a detailed financial model to determine profit/loss timeline for all involved stakeholders, constructing revision scenarios for financial sustainability
    • Engaging with decision-makers to present the findings, explain the benefits of restructuring the incentives, and address any concerns or objections.
    • Navigating resistance of the public sector to gather support for the proposed changes.
    • Refining the financial model based on feedback from stakeholders and changing economic conditions
    • Documenting the entire process, findings, and recommendations in a comprehensive report for review by senior officials and other stakeholders.
  • Results: Successfully constructed a comprehensive financial model that provided a clear roadmap for restructuring the national incentives for renewable energy, encompassing a total lifecycle cost of 4.5 B EUR. The project addressed the critical need for revised incentives to promote renewable energy, overcoming significant resistance within the public sector to gain buy-in from key decision-makers, thereby contributing to the broader national agenda of promoting sustainable energy solutions.
  •  
  • Role: Technical Consultant
  • Objective: To develop a functional specification for a national energy performance management system for a stock of 5000+ buildings.
  • Challenge: Structuring a comprehensive functional specification, aligning with key internal and external stakeholders, and integrating the specification into a Request for Proposal (RfP) for system development. Address total lifecycle cost.
  • Approach: Use Unified Modeling Language (UML) to describe use cases, engaged with key stakeholders for alignment, and integrated the functional specification into an RfP, adding an evaluation criteria on annual maintenance cost, giving preference to open source solutions.
  • Activities:
    • Conducting initial discussions with stakeholders to understand the requirements and expectations for the energy performance management system.
    • Structuring a detailed functional specification to outline the system requirements, functionalities, and expected outcomes.
    • Utilizing UML to describe use cases, aligning with key internal stakeholders to ensure priority use cases are fully addressed and in line with expectations.
    • Integrating the functional specification into an RfP, providing a clear guideline for potential developers on the system requirements.
    • Evaluating responses to the RfP and assisting in the selection of a qualified developer to build the system.
    • Providing continuous support and guidance during the development phase to ensure adherence to the functional specification.
  • Results: Functional specification became integral part of RfP that led to the creation of a national energy performance management system for a stock of 5000+ buildings. The system, as specified, was developed and is still in use at the country level in 2023, showcasing the enduring value and effectiveness of the project in enhancing national energy performance management.

IT / tech

  • Role: Product owner, project manager
  • Objective: Setup a technical partnership among 3 companies for the development and delivery of an IoT-based decarbonization reporting system.
  • Challenge: Ensuring seamless sensor, software and analytics systems from different technical partners and keep stakeholders engaged throughout the process.
  • Approach: Recognize key drivers of added value – mandatory corporate sustainability reporting requirements and need to de-risk against volatile energy prices. Mobilize technical partners identifying points of data exchange between system, and coordinate integration of system components into a scalable concept for offering to clients.
  • Activities:
    • Initial client consultations to understand the need and objectives.
    • Identification and mobilization of technical partners capable of delivering the required system components.
    • Coordination among technical partners to ensure seamless integration between individual areas of knowledge.
    • Engagement sessions with stakeholders to keep them informed and involved.
    • Troubleshooting issues during initial R&D and integration
  • Results: Successfully developed a PoC-ready, IoT-based decarbonization reporting system through a collaborative technical partnership that brought together IoT sensor network design, data analytics platform and customized sustainability reporting, meeting the client’s objectives and garnering positive feedback from all stakeholders involved.
  • Role: Senior Project Manager, Process Owner
  • Objective: Introduce machine learning into a transaction handling process to proactively prevent product misallocations.
  • Challenge: Engaging stakeholders across various departments to introduce a machine learning-driven process that operates on large datasets generated every 6 hours. Addressing and communicating the technological limitations and managing departmental expectations. Addressing data quality and consistency challenges and tradeoffs.
  • Approach: Iteratively design, test, and refine the machine learning models tailored for the specific challenge, incorporating feedback from all stakeholders in the existing process.
  • Activities:
    • Regular progress monitoring to ensure alignment with objectives.
    • Stakeholder meetings to gather feedback and manage expectations.
    • Align with data scientists on adjustments to the ML model based on feedback and analysis of training dataset
    • Existing process data analysis to identify areas of improvement
    • Engaging different departments on planned changes and gathering buy-in
  • Results: Successfully implemented the machine learning solution into existing process with signoff of all teams involved, resulting in a 10% decrease in product misallocations, thereby boosting operational efficiency and improving customer experience.
  • Role: Project manager, process design owner
  • Objective: Design and implement a process optimization strategy for tax invoice processing, identify automation opportunities, and oversee implementation of enhanced, automated invoice processing.
  • Challenge: Mapping the existing multi-threaded process by documentation review, talking to stakeholders and examining data, designing solutions to enhance processing speed, aligning with compliance and partner supplier requirements, and managing stakeholders to secure buy-in for developer time and resources for automation
  • Approach: Data-driven process mapping, engage with stakeholders for insights, develop solutions prioritizing efficiency and compliance, and support developers to automate the optimized process.
  • Activities:
    • Analysis of the existing system based on data and stakeholder insights.
    • Visal mapping of the current process, identifying bottlenecks and areas of inefficiency.
    • Design options to improve the processing speed, align with compliance requirements
    • Engaging with stakeholders to gather feedback and gain buy-in
    • Collaborating with product owners and developers to size effort for automation tools and systems based on the optimized process
    • Monitoring implementation of the designed solutions, supporting dev team in clarifying process flow
    • Evaluate the success of the project post-implementation – measure decrease in manual processing expenses.
  • Results: Designed and implemented a process optimization and automation solution for tax invoice processing. As a result of the project, there was an 80% decrease in expenses related to manual processing, transforming the process from full manual handling to operators only monitoring end points of the process.
  • Role: Senior Project Manager
  • Objective: Design and implement savings on an outsized expense group discovered through data analysis of partner support costs for using virtual credit cards.
  • Challenge: Navigating through extensive data to define project deliverable requirements, verifying process points across various teams, raising awareness of the problem internally, procuring resources for development of solutions.
  • Approach: Conducted a deep dive into data, collaborated with various teams to verify process points, conceptualized the solution, and mobilized senior stakeholders to approve the necessary resources for implementation.
  • Activities:
    • Data analysis of the current state, engaging with teams to verify process points and gather insights
    • Identify opportunities for savings and solution conceptualization
    • Presentation of the solution to senior stakeholders, showcasing the potential savings and benefits – secure approval for resource allocation.
    • Coordination with the necessary teams for implementation.
    • Monitoring the implementation to ensure the projected savings are achieved.
  • Results: Successfully discovered and implemented the project, achieving $2.2M per year savings on supporting virtual credit cards in one of the largest markets for the company. The project received approval from senior stakeholders, who mobilized further resources for solution implementation.
  • Role: Technical Consultant
  • Objective: To develop a functional specification for a national energy performance management system for a stock of 5000+ buildings.
  • Challenge: Structuring a comprehensive functional specification, aligning with key internal and external stakeholders, and integrating the specification into a Request for Proposal (RfP) for system development. Address total lifecycle cost.
  • Approach: Use Unified Modeling Language (UML) to describe use cases, engaged with key stakeholders for alignment, and integrated the functional specification into an RfP, adding an evaluation criteria on annual maintenance cost, giving preference to open source solutions.
  • Activities:
    • Conducting initial discussions with stakeholders to understand the requirements and expectations for the energy performance management system.
    • Structuring a detailed functional specification to outline the system requirements, functionalities, and expected outcomes.
    • Utilizing UML to describe use cases, aligning with key internal stakeholders to ensure priority use cases are fully addressed and in line with expectations.
    • Integrating the functional specification into an RfP, providing a clear guideline for potential developers on the system requirements.
    • Evaluating responses to the RfP and assisting in the selection of a qualified developer to build the system.
    • Providing continuous support and guidance during the development phase to ensure adherence to the functional specification.
  • Results: Functional specification became integral part of RfP that led to the creation of a national energy performance management system for a stock of 5000+ buildings. The system, as specified, was developed and is still in use at the country level in 2023, showcasing the enduring value and effectiveness of the project in enhancing national energy performance management.

Operations / manufacturing / finance

  • Role: Senior Project Manager
  • Objective: Design and implement savings on an outsized expense group discovered through data analysis of partner support costs for using virtual credit cards.
  • Challenge: Navigating through extensive data to define project deliverable requirements, verifying process points across various teams, raising awareness of the problem internally, procuring resources for development of solutions.
  • Approach: Conducted a deep dive into data, collaborated with various teams to verify process points, conceptualized the solution, and mobilized senior stakeholders to approve the necessary resources for implementation.
  • Activities:
    • Data analysis of the current state, engaging with teams to verify process points and gather insights
    • Identify opportunities for savings and solution conceptualization
    • Presentation of the solution to senior stakeholders, showcasing the potential savings and benefits – secure approval for resource allocation.
    • Coordination with the necessary teams for implementation.
    • Monitoring the implementation to ensure the projected savings are achieved.
  • Results: Successfully discovered and implemented the project, achieving $2.2M per year savings on supporting virtual credit cards in one of the largest markets for the company. The project received approval from senior stakeholders, who mobilized further resources for solution implementation.
  • Role: Senior Project Manager, Segment owner
  • Objective: To implement Standard Operating Procedure (SOP) improvements that lead to a reductions in operational expenses, in alignment with a major external partner on the segment.
  • Challenge: Conducting thorough process analysis, identifying root causes of excessive expenses, engineering solutions, and achieving intercompany alignment to realize the targeted savings.
  • Approach: Initiated a detailed process analysis, deep-dived into expense data at each step, performed root cause analysis, engineered solutions, align intercompany operations, and verify the savings post-implementation.
  • Activities:
    • Data and documentation analysis of current processes to understand the operational flow and expense accrual.
    • Visualize process to ease intercompany communication
    • Perform root cause analysis to understand the underlying issues contributing to operational expenses.
    • Engineering solutions to address the identified issues and streamline the processes.
    • Aligning intercompany operations to ensure consistency and adherence to the improved SOPs.
    • Implementing solutions and monitoring the impact on operational expenses.
  • Results: Successfully implemented SOP improvements leading to a significant 40% reduction in operational expenses on the intercompany growth segment. The project demonstrated a strong ability to analyze processes, engineer solutions, and align intercompany operations to achieve notable cost savings, thereby contributing to the financial efficiency of the growth segment.
  • Role: Project Manager
  • Objective: Complete a business-critical project of a technology transfer to a foreign client.
  • Challenge: Mobilize internal stakeholders, align priorities. Structure project plan for complex set of deliverables including digital manufacturing blueprints, construction documentation, spare parts, prototype machines and remote support and education to the client.
  • Approach: Engaged all internal stakeholders early on to establish clear priorities. Coordinate accurate and timely delivery of all components involved in the technology transfer. Manage client expectations.
  • Activities:
    • Conducting initial stakeholder meetings to outline the scope, objectives, and timeline of the technology transfer project.
    • Developing a detailed project plan, identifying key milestones, deliverables, and responsibilities.
    • Mobilizing and coordinating with various internal teams to prepare digital manufacturing blueprints, construction documentation, and prototype machines.
    • Establishing a communication channel for remote support and education to assist the client in understanding and utilizing the transferred technology effectively.
    • Coordinating packaging and delivery of spare parts and other physical components to the client.
    • Monitoring progress of the project for scope and time, reporting progress to management and client
    • Addressing any issues or concerns raised by the client, providing additional support and guidance as needed.
  • Results: Project completed within timeline and +/-5% of budget with client providing positive feedback.
  • Role: Project Specialist
  • Objective: Construct a procedural and financial model aimed at restructuring the national incentives for construction of renewable energy sources
  • Challenge: Conducting process analysis, performing profit and loss analysis on a system level, calculating revised incentives, and gaining buy-in from decision-makers in a public sector environment heavily resistant to change.
  • Approach: Visual process analysis and spreadsheet based financial modeling. Inputs gathering from institutions, government, investors and NGO stakeholders. Building a compelling case for the restructuring of national incentives to promote renewable energy for approval of high-level government decision makers.
  • Activities:
    • Process analysis and as-is maping of structure of national incentives for renewable energy.
    • Constructing a detailed financial model to determine profit/loss timeline for all involved stakeholders, constructing revision scenarios for financial sustainability
    • Engaging with decision-makers to present the findings, explain the benefits of restructuring the incentives, and address any concerns or objections.
    • Navigating resistance of the public sector to gather support for the proposed changes.
    • Refining the financial model based on feedback from stakeholders and changing economic conditions
    • Documenting the entire process, findings, and recommendations in a comprehensive report for review by senior officials and other stakeholders.
  • Results: Successfully constructed a comprehensive financial model that provided a clear roadmap for restructuring the national incentives for renewable energy, encompassing a total lifecycle cost of 4.5 B EUR. The project addressed the critical need for revised incentives to promote renewable energy, overcoming significant resistance within the public sector to gain buy-in from key decision-makers, thereby contributing to the broader national agenda of promoting sustainable energy solutions.

Contact

E-mail

mail@lukalugaric.net
contact@lumaras.hr

Phone / Whatsapp

+385 91 6148 519

Location / mobility

Zagreb, Croatia
Globally mobile